Dear Consumer:

Following the recent Apple iOS update to 11.3x, Pioneer has discovered an incompatibility issue with the USB-Direct iPod function on five Australian headunit models.

The five models impacted; AVH-295BT, AVH-285BT, AVH-275BT, MVH-AV290BT and MVH-AV280BT.

Pioneer is currently working on a resolution. To receive regular Pioneer updates on this resolution, please complete the following registration form.

If you require any further assistance, please contact Pioneer Customer Support on 1800-672-102, Monday through Friday, 9am – 5pm.