Pioneer Smart Sync


Pioneer SmartSync is a highly evolved smartphone app that combines most of the driving related apps, high end audio tuning features and connected smartphone functions in one easy to use interface. It combines Connectivity, Entertainment, Safety & Superior Audio tuning in one place.

Download the app now!


Simplify you life with Pioneer Smart Sync. With a range of compatible apps you can access features like navigation, music streaming, Alexa Built-in**, monitor your vehicle’s performance*** and much more!

Since it’s introduction in 2018, Pioneer SmartSync has continued to evolve with our customers. Constantly improving, constantly developing, the Pioneer SmartSync app brings a world of features and functions to drivers, all in a free* smartphone app. Visit the Pioneer SmartSync Global site to keep updated with the latest updates and features available. Pioneer SmartSync Global Site


As always, we recommend you keep your Pioneer product updated with the most recent firmware to ensure you can access the latest features and improvements. To check if there is updated firmware available for your Pioneer product follow this link: Pioneer Electronics Australia – Firmware Updates

* Some external services/apps may require a paid subscription.

** Certain Alexa functionality is dependent on smart home technology. Amazon, Alexa and all related marks are trademarks of, Inc. or its affiliates.

*** Optional OBD-II device required


The Pioneer Smart Sync v4.0 app now enables the display of widgets for vehicle information including engine performance, live data and vehicle diagnostic codes to show repair needs. With a compatible Pioneer in-dash receiver, by connecting your smartphone via Bluetooth to a compatible OBD-II code reader*** (optional and sold separately) plugged into the vehicle’s OBD-II port, you can read and clear diagnostic codes and view drive information, average speed, economy and more straight from the Pioneer Smart Sync v4.0 app.


***Note: OBD-II code readers are not Pioneer products and Pioneer is not responsible for their use. There may be risks in the case of faulty performance of an OBD-II code reader including potential vehicle battery drain or introducing security vulnerabilities. Research the benefits and risks of using an OBD-II code reader before connecting one to your vehicle. Not all vehicle data may display depending on the vehicle model. Data displayed through Pioneer Smart Sync may be inaccurate due to communication errors or delays, or performance issues with the OBD-II code reader, Pioneer Smart Sync, or the vehicle.


Pioneer Smart Sync now features Alexa Built-in. Just download or update to the latest version of the Pioneer Smart Sync app. Using Alexa with Pioneer Smart Sync is simple: just tap-and-ask to play music, hear the news, check weather, control smart home devices,* and more. Alexa lives in the cloud, so it’s always getting smarter, adding new capabilities that are delivered to your device automatically.

**Certain Alexa functionality is dependent on smart home technology.
Amazon, Alexa and all related marks are trademarks of, Inc. or its affiliates.


Combining optional sound effects, highly detailed sound adjustments offer an upgrade to the listening experience in your vehicle. Pioneer SmartSync supports a customizable 31-band Graphic Equalizer, Live Simulation sound effects, and even manual Time Alignment (a Digital sound processing feature which allows the listener to manually set the distance from each speaker). This allows audio signals to reach the listener at the same time for a better listening experience.


Whether it’s the music on your smartphone or your favorite music apps you use every day, Pioneer Smart Sync offers an intuitive user interface to play back your favorite tracks.

*Not all streaming apps are supported. Please visit your nearest authorised Pioneer dealer for more information.


Pioneer Smart Sync offers one-touch access to your most frequently used navigation apps, making it easier for you to safely plan your trip.

*Not all navigation apps are supported. Please visit your nearest authorised Pioneer dealer for more information.


Pioneer’s ND-PS1 optional rear parking sensors are easy to install and are designed to be connected directly to Pioneer’s SPH-C10BT*. When connected, you can park easily and safely thanks to the audio and visual illumination warnings on the head unit.

Additionally, when used in conjunction with Pioneer’s SPH-C10BT and Pioneer Smart Sync app, you can also experience the parking assist display on your compatible smartphone screen.

*Only optional with the Pioneer SPH-C10BT digital media receiver.


You can set the wallpaper, the theme color and the receiver illumination* color all at once.

*Compatible with multiple color illumination receivers only.


When you buy a Pioneer product, you’re not only purchasing the very you are buying peace of mind. All products listed come with a 12 month manufacturer’s warranty; except brand new Pioneer AVIC products, which come with a 3 Year Warranty. Any warranty repair work should be performed by a Pioneer Authorised Service Centre warranty.

We do not offer an extended manufacturer warranty.

If a product has been delivered to you and you have opened the original product packaging then you have agreed to be bound by these terms and conditions. Returns for refunds will only be accepted within 14 days of receipt of goods. Returned goods must be in their original condition. Shipping and handling costs are not refundable. A restocking fee may apply.

Where the product is not returned within 14 days, Pioneer reserves the right not to accept return of the product, except where the product is under manufacturer’s warranty and you can provide evidence that the product is faulty.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

All products sold on the Pioneer Australia website are brand new. All products include a manufacturer’s warranty.


  • General Enquiries – 1800 988 268
  • Sales Enquiries – 1800 060 852
  • Product Tech Support – 1800 672 102
  • Spare Parts – 1800 331 763
  • Service & Repairs – 1800 188 397

You can register your Pioneer product by joining our consumer loyalty club – Backstage Pass.
By doing so, Pioneer Australia can then alert you to any news/information regarding your purchase, including firmware or software updates. Moreover, you are then eligible to receive exclusive offers and invitations from Pioneer.

All the latest firmware/software for every Pioneer product can be located on the relevant website product page, under the tab FIRMWARE&SOFTWARE. Alternatively, you can search via the SUPPORT section on this website.


If you purchase directly from the Pioneer Australia website, you are entitled to FREE SHIPPING within Australia – all states and territories.

All purchases are usually delivered via Aussie Air Express; leaving our Melbourne warehouse within 2 working days of receipt of your order. Our sales team processes orders between 9am – 5pm weekdays. Once stock leaves our warehouse, delivery ETA is:

Melbourne – Overnight / VIC regional – 2 days
Sydney/ACT – Overnight / NSW regional – 2 days
Brisbane – Overnight / QLD regional – 2 days
Adelaide – Overnight / SA regional – 2 days
Perth – Overnight / WA regional – 2 – 4 days
Darwin – Overnight / NT Other – 2-4 days

All online orders are despatched from our national warehouse in Melbourne.

You will receive an email notification when your order has been shipped and is on its way to you.

No. All online purchases from the Pioneer Australia website will be delivered directly to you.